Process audit
In 2 weeks · 3 sessions with your team I map how your team actually works, measure where the hours go and hand you an automation plan ranked by impact and effort. Fixed price, paid online.
€1,500 + VAT
If you hire me for an implementation project within 15 days of receiving the report, the full audit fee (€1,500 + VAT) is credited against it. In practice, the diagnosis costs you nothing.
01
With the people who do the work, not just management. We walk through each process step by step, including the exceptions and the shortcuts.
02
I review your tools (Zendesk, CRM, spreadsheets, ERP) and estimate real volumes and times: how many tickets, invoices or orders, and what each one costs.
03
I show you where the time goes, what can be automated with AI, what only needs simple rules and what is better left alone.
04
We go through the ranked plan and the first quick win, which your team can often put in place itself that same week.
A short, actionable document, not a PDF to file away. Each automation opportunity comes with three numbers: hours per month it consumes today, estimated effort to automate it and which tool would solve it. That way you decide with figures what to do first, with whom and how much to invest.
If you then want me to build it, the plan becomes the scope of the AI implementation project, and the audit fee is credited. If you would rather your team start on its own, AI training is the natural next step. For a real example, see how an audit at an electrical supplies distributor led to a small, fully credited implementation.
Three figures and one minute: what your company pays each month for repetitive work done by hand, and how quickly automating it pays for itself.
€1,500 + VAT
Secure payment via Stripe. You receive a VAT invoice.
Questions before you buy? Book a callPrices exclude VAT.
I get in touch within one working day to book the first session. We usually start that week or the next.
If you hire me for an implementation project within 15 days of receiving the report, the full audit fee (€1,500) is deducted from the quote. It appears as a discount line on the quote.
Whoever makes the decisions and, above all, the people who do the work every day. Two to four people is usually enough.
Then I will tell you so. Sometimes the improvement is reordering the process or simply stopping doing something, with no new technology. That is a good outcome too, and it saves you a project you did not need.
It helps, but read-only access or a screen-sharing walkthrough is enough. We can sign an NDA and a data processing agreement if needed.
Yes, by video call, in English or Spanish. If your company is in Barcelona, the first session can be in person.
B2B distribution
-32 h/month of order entry typed into the ERP
The process audit found the bottleneck: two people keying orders that arrived by email and PDF into the ERP by hand. A small implementation fixed it in three weeks, and the audit fee was credited.
from €3,000 + VAT
Automations and Claude agents connected to your tools. Handover training and 30 days of support included.
from €500/month + VAT
A Zendesk admin you can rely on: triggers, macros, views, reporting and AI in support. No lock-in.
€900 + VAT per session
Half a day with your ops or support team. Real use cases, and 2–3 working automations by the end.
Walk me through it on a 30-minute call. I'll tell you whether it can be automated, how much time it would save and where I'd start. No strings attached.